Frequently Asked Questions

How many contacts can I upload?

Up to 25,000 contacts can be added to your account.

Can I E-mail as well as send direct mail?

Every one of our 2,000+ pieces can be sent either way.

Can I pay monthly and cancel at any time?

We offer a annual agreement billed monthly, or you can pay for
a full year with one payment, but the subscription term is always one year.

Is there a limit to how many E-mails I can send?

Yes, to stay compliant with the Can-SPAM Act and ensure good deliverability for all of our customers, each account is limited to 3,000 E-mails per month.

Does the cost of SharperAgent cover printing costs?

No, printing can be done through our printing partner or a vendor
of your choice, but those costs are not included.

What are your hours for technical support?

Monday-Friday 7am to 6pm Mountain Standard time.

How do I reach technical support?

Phone 1-866-614-9372 or E-mail: support@sharperagent.com

Why do I have to give my credit card information for a free trial?

For un-interrupted service we will start billing you for your
account after the 30 days if you do not cancel.

How many different types of marketing materials do you offer?

We have one of the largest customizable marketing materials library in the world. To get a better idea of the scope of our materials just go to the marketing gallery at the top of the page.